07 Mar


IT services refers to the utilization of technical and business knowledge to enable organizations in the efficient development, management and enhancement of information and applications as well as access to new technologies and business procedures. The IT service industry can be segregated into various types of services according to the kind of skills used to deliver the service. These various services are broadly classified as web services, desktop services, software services, information services and cloud services are found at Computer Shop Kenya. IT service industry is seeing a surge in demand owing to its versatile nature and lucrative nature of work which allows professionals in various IT services fields to make a good income from the comfort of their home or anywhere in the world. It is also an industry with growth potential and chances of pace increasing in the coming years.


IT services company offers a wide range of IT solutions to client across different verticals. Some of the major services offered by an IT services company include deployment of web applications, application integration, software applications and designing information technology infrastructure for various business process. The scope of IT service management is growing tremendously due to enhanced business process orientation. Today most of the organization requires information technology as a part of their daily operations. The rapid advancements in information technology have made the organization dependent on information technology and IT professionals who are responsible for managing the technological aspects of the organization. This entire IT infrastructure is managed by an IT services company, which takes care of the maintenance and creation of the IT infrastructure.


In order to maximize the value of the organization's investment, an IT services provider provides hardware and networking infrastructure that augments the basic infrastructure provided by the organization. These companies have gained a competitive advantage over other service providers as they can provide hardware of superior quality at lower cost and better services. Service providers can utilize their IT connections to gain stronger foothold in their targeted markets. With extensive network and storage provisions, a good IT service provider can give a comprehensive solution for its customers.


IT outsourcing has gained rapid popularity in the recent years as more companies find it easy to reduce costs while improving the productivity and efficiency of the business. For instance, in a large business organization, reduction in overhead can lead to significant increase in profit margins. It is also possible to enhance the internal efficiency of an organization through IT outsourcing. By outsourcing certain aspects of the internal IT, a company can reduce the overall expenses. In addition to these advantages, IT outsourcing helps to enhance business model of the organization that ultimately helps in increasing the sales and corporate value.


A typical IT company uses three types of models according to its requirements. These are iPAAS (infrastructure-as-a-Service), I PAY (software-as-a-Service) and I CLA (customer-owned). I PAAS utilizes hardware and its software to provide the infrastructure and other supporting softwares needed by the organization to function. On the other hand, I PAY utilizes both hardware and software to provide the solutions required by the organization. When a company adopts an IT service model, it initially manufactures and implements the hardware and software and later sells the solutions to the clients. As a result, this lowers the cost of capital investment and enables IT Companies in kenya to adopt new technologies more quickly and at lower costs.


Outsourcing of IT services is beneficial to small and medium sized businesses, as they do not possess the necessary expertise in designing and maintaining their own systems. A typical IT service provider therefore takes care of all technical issues and provides training and manuals to employees in order to ensure consistent performance and support. Moreover, the companies have to pay less to acquire these services as they do not have to maintain hardware and software and employ expensive IT professionals. The best option is to outsource it to a service company that can provide you with a customized IT solution. For example, if your company requires a set of complex desktop management software then it would be more advisable to outsource the task to a complete IT service provider rather than buying a completely generic system. You can get more enlightened on this topic by reading here: https://en.wikipedia.org/wiki/IT.

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